Dine In Guidelines

Reimbursement and Shopper Pay in the Survey Summary.

SHOP HOURS & DATES  

Check the title of your survey to see if you are to go for breakfast lunch or dinner.

BREAKFAST: Can be completed between store opening to 8-10 am
LUNCH:  Can be completed Between 11 am - 2 pm
DINNER: Can be completed Between 4 pm -7 pm

*Check location hours online before visiting. Some locations close earlier than others. 
 
 


⚠️ IMPORTANT:


This is a DINE-IN shop. You will order at the counter in the dining room. You must stay in the dining room to eat your meal.

 

UPSELLING

 
Allow the team members to guide you. Do not immediately approach as if you know exactly what you want.  Do not order your appetizer or dessert until you have given the team member ample time suggest an upsell.  After you have given them time to offer, order your additional items (appetizer & dessert).
 
The above photos will need to be uploaded to your report in JPG format. 

Additional Photos:


If anything is not clean or needs maintenance, please take a photo if you can be discreet. Don't risk getting spotted by taking a photo of something but if possible, please do. 
Please back up all negative answers. Although this seems redundant, when a negative answer is selected, it impacts their score. The clients want to make sure that a negative answer was not selected by mistake.